At Esanda, we aim to provide our customers with the very best in customer service.
Below is a list of our customer service facilities available to you.
Alternatively you can contact us at our customer service centre on 1800 281 533 where our friendly,
professional staff will be happy to help you.
Our Service staff are frequently asked some common questions so
we’ve put together a collection of the most popular topics to help answer you queries.
If you have a compliment, complaint or a suggestion, fill this form out and send it to us.
Disclaimer |
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Esanda Motor Vehicle Insurance, Motor Equity Insurance, Loan Protection Insurance (Disablement, Hospitalisation, Involuntary Unemployment monthly benefits and CashAssist benefits), Business Loan Protection Insurance (Disablement, Hospitalisation, Involuntary Unemployment monthly benefits and CashAssist benefits), New Vehicle Warranty and Used Vehicle Warranty are issued by Allianz Australia Insurance Limited (Allianz) AFS Licence No. 234 708 ABN 15 000 122 850. Loan Protection Insurance (Life benefits) and Business Loan Protection Insurance (Life Benefits) are issued by ING Life Limited AFS Licence No. 238 341 ABN 33 009 657 176.
This insurance is issued and underwritten as follows: The Disability and Involuntary Unemployment covers of this insurance are provided by Allianz. The Trauma and Death insurance cover is provided by ING Life, a wholly owned subsidiary of ANZ which is an authorised deposit taking institution (ADI) under the Banking Act 1959. Allianz acts on behalf of ING Life in offering this insurance cover. ING Life is not an ADI and this insurance is neither a deposit nor liability of ANZ or any ANZ Group member other than ING Life as the policy issuer. Neither ANZ nor any ANZ Group member stands behind or guarantees ING Life.
In arranging this insurance, Esanda Finance Corporation Ltd ABN 64 004 346 043 Authorised Rep No. 269742 (Esanda) is acting as an authorised agent of Allianz and not your agent. This page contains general advice which does not take into account your personal needs, objectives and financial situation. You should consider the appropriateness of the information, having regard to your personal circumstances. You can get a Product Disclosure Statement (PDS) for these products from any office of Allianz or its authorised Esanda representative. You should consider the PDS in deciding whether to buy or hold the products.
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Contact Information
Insurance Applications
1800 281 533 |
Customer Service
1800 281 533 |
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