| Type of enquiry | Contact numbers | Online enquiry & more information |
|---|---|---|
| General enquiries |
13 23 73 8am - 8pm weekdays |
|
| Complaints and feedback |
1800 805 154 8am - 7pm weekdays |
|
|
Accessibility services Users who are deaf or have a hearing or speech impairment can contact us via the National Relay Service |
TTY users Speak and listen users |
|
| Type of enquiry | Contact numbers | Online enquiry & more information |
|---|---|---|
| New applications |
1300 655 086 8am - 8pm weekdays |
|
| Customer service |
13 23 73 8am - 8pm weekdays |
| Type of enquiry | Contact numbers | Online enquiry & more information |
|---|---|---|
| New applications |
1800 281 533 8am - 8pm weekdays |
|
| General enquiries |
1300 783 575 8am - 9pm weekdays |
|
| Insurance claims |
1300 362 108 8.30am - 5pm weekdays |
| Type of enquiry | Contact numbers | Online enquiry & more information |
|---|---|---|
|
Term Deposits New applications & customer service |
1800 040 729 8am - 9pm weekdays |
|
|
Debentures Customer service |
13 12 15 8am - 8pm weekdays |